My truck was vandalized and parts were stolen, all cought on camera. Storage One can care less, all they care about is their monthly fee.
My rental contract does say that I'm responsible for any damage that may occur to my property while stored or parked at their facility. Okay, I understand the "letter of the law" but how about keeping a long term customer happy and going to the "sprit of the law" instead? Maybe if they have better customer service in the future, they won't lose good customers as fast as they do. I would stay away from Storage One, don't let their security cameras fool you.
They won't do anything for you if anything happens to your property. Do your homework, go soewhere else.