StorageOne - Wont rent again

Not resolved
Customer service
Product or Service Quality

public storage due fact I did not know a person can reserve a public storge its cheaper and there was NO 1 dollar specials move ins, I did not know the *** rate every day change,, I checked on line only rented for 13 days and now the in store price was 2 dollars cheaper online ,, customer service phone number is a joke ,, tell everyone compare rates other storage places,, before renting,, hopefully it will be better per month , like 8 dollars cheaper per month if rented price, wow some of public storage are rude,, find a non corprete storage ,, public storage ia rip off

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jun 12, 2015.

StorageOne - Very bad experience with Storage One and their Customer Service

Not resolved

My truck was vandalized and parts were stolen, all cought on camera. Storage One can care less, all they care about is their monthly fee.

My rental contract does say that I'm responsible for any damage that may occur to my property while stored or parked at their facility. Okay, I understand the "letter of the law" but how about keeping a long term customer happy and going to the "sprit of the law" instead? Maybe if they have better customer service in the future, they won't lose good customers as fast as they do. I would stay away from Storage One, don't let their security cameras fool you.

They won't do anything for you if anything happens to your property. Do your homework, go soewhere else.

Company wrote 0 private or public responses to the review from Aug 09, 2012.

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